Dear customers,

Recently one of our data center network facing major issue which had gone down for hours. To ensures our services are able to maintain a industrial standard of 99.9% uptime, we decide to migrate all of our server within that particular data center to another data center located in Dallas and Singapore, which had proven to have stable network and high network availability over past 9 years. 

The migration will start Sunday, Feburary 18th at 9PM EST with an estimated completion time of 9AM GMT the following morning. The systems will be operational and websites will be available for viewing during the migration. However during this 12 hour window, any changes made to your team will not be reflected on the new site post-migration. Therefore, we ask that you DO NOT make any changes to the site during this 12 hour window.

If we purchased and managed your domain on your behalf, you have nothing more to do, simply refrain from making updates during the12 hour migration window. If you own and manage your domain outside of Privilegeserver Technologies, you will have to point your domain to our new IP address on Sunday, Feburary 18 after 9AM. The new Name servers & Child IP details will come in a future communication closer to the date of the actual migration. 

We do apologize for any inconvenience caused by this upgrade. However, overall it will make Privilegeserver Technologies a better service. If you have any questions about the migration, please don’t hesitate to reach out. Otherwise, please expect further communications regarding this upgrade, as well as a note when work begins and work completes.

Thanks as always for your business!
Privilegeserver Technologies.

Sunday, February 18, 2018

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